Hello NIGHT SHIFT!!!

9 05 2008

WHAAATTTT THE F***!!!

Absolute revamp… We’re going back to night shift. We all hated the change schedule specially when it was a forced change schedule. Series of unpredictable events happens now in the company where I belong. This is simply because of the change in management.

Before SHE come, everything was working fine… After our Canadian manager left to Barrie, this lady takes over… We didn’t know this is going to be the start of something new… something that will make our heads turn 360 degrees. SH**… this really makes our head spin…

From day shift we will now move to the very very very nice night shift… our previous schedule was 6:30 am to 3:30 pm, now, we will be on 8 pm to 5 am shift… Imagine that?? after controlling all the shift bid, she still have control over our schedule. Which we beleive is against COM…

Oh well, I guess we don’t have any coice at all…

“It’s like: Take the schedule or LEAVE!





Beware CSRs!!!

5 12 2007

OMG!!! What if makasagupa ko si Inday sa work?? Wag naman sana… ganito yung mga Customer na mahirap patahimikin e… hahaha naka experience na kaya ko ng ganitong klase… Sige… book agad ng technician!!!

Customer Service Representative
Source: Blogniinday.com

Ipinaalam ni Inday sa kanyang amo na nawalan ng connection ang DSL nila kaya’t sinabihan sya na tawagan nya ang support line para mapaayos ito…

indheadshot.gifCSR: Hi good evening, this is Michelle speaking how may I help you?

Inday: Yes, I would like to report that we are getting little to non-existent speed on our DSL connection. Can you help me mend it?

Michelle: Can I ask for your telephone number ma’am?

Inday: I just keyed in our number before I was connected to you, don’t you have any record of that?

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